Refund and Returns Policy

Condition of Items

• Returned items must be unworn, unwashed, and in original condition, with all tags and packaging intact.
• Due to hygiene reasons, we cannot accept returns of any worn items.

Return Method

• All returns must be sent via tracked Australia Post. We recommend you keep a copy of the tracking information until your return is processed.
• Shipping costs for the return are the responsibility of the customer unless the item was faulty or incorrect.

Refund Process

• Once your returned item is received and assessed, we will issue a refund to the original payment method used at checkout.
• Please allow up to 7–10 business days for the refund to appear in your account, depending on your payment provider.

Contact Us

• If you have any questions or concerns about your return, please reach out to our customer support team before shipping the item.